Service Descriptions

Interested in learning about the umbrella of service offerings SOURCE provides? Read more about our comprehensive services below.

• 24–Hour Parts Support
• Advanced Remote System Programming (ARSP)
• Customer Activity Reports
• Hardware
• Local & Long-distance Carrier Support
• Maintenance Certification
• On-site Backup
• On-site Break/Fix Support
• On-site Critical Spares
• On-site Moves, Adds & Changes (MAC)
• Port Consolidation Study
• Port Count Review
• Preventive Maintenance (PM)
• Problem Determination Support
• Remote Move, Add & Changes (RMAC)
• Remote Service Backup
• Remote Software Management
• Remote Special Project Programming (RSPP)
• Remote Traffic Study
• Service Level Agreements (SLA)
• SOURCEnet National Coverage
• Specialist Team
• SRAM Proactive Monitoring & Fault Management
• Technical Help Desk Center
• Voicemail & CMS Proactive Monitoring
• Web Monitoring Portal
• Wiring

Download a full list of SOURCE’s services descriptions